Soluzione - App Hotels

AppHotels

Start upselling now

AppHotels is the first WebApp that helps you increase the revenues of your accommodation facility and improve the stay experience of your customers, with an upselling system tailored for you. A virtuous exchange that enhances the region and promotes development. Simple and intuitive, AppHotels does not need to be downloaded. The customer can quickly access the WebApp via a link sent at the time of booking. Furthermore, with the QR code found in the accommodation, they will have the catalogue of AppHotels services available at any time. And that’s not all! The entire contact acquisition process is automated thanks to the integration with property management systems and captive portals, freeing you and your employees from the management of AppHotels.

Make their stay unforgettable

You can improve your guest’s holiday by offering customised solutions that will enhance their stay, selling the extra services of your accommodation facility as well as the activities of the region. Make it independent! Room upgrade, restaurant or SPA booking, as well as original itineraries to explore the sites of the city… all this in a single WebApp! From pre-stay to check-out, and throughout the stay, you will reach the customer with the right message at the right time: a little pampering that will make them feel special.

Pre-Stay

We communicate with your customer from the time of booking until just before their arrival by sending automatic SMS/emails

Welcome message

As soon as the booking is made, we send a welcome message to the customer in which we provide them with the information they may need about your property. We let you know and help them organise their stay in the best possible way by sending the direct link to the WebApp.

List of servicesi

We show your future guest all the services that they can use in your facility, as well as providing useful information on the destination, activities, scheduled events and ticketing.

Check-In

We provide the customer with the information and services they may need by sending automatic sms/emails

Landing page

On the planned arrival date at the accommodation, we will remind the customer how to reach you and we will present the up-selling and cross-selling opportunities again. We will also inform the guest that they will be able to easily access the WebApp using the Wi-Fi at the hotel.

E-commerce catalogue

We will make our e-commerce catalogue known with the services available in the area and guide them through the wonders of the destination. They can easily and quickly book the events they are interested in from any device and at any time.

During Stay

Depending on the length of the stay, we will be in contact to ensure that the stay is going well and to offer further experiences, by sending automatic sms/emails.

Services available

We make sure that the guest is having a pleasant stay, getting in touch to remind them which services they can use during their stay in the hotel.

Experiences in the area

We try to make their holiday even better by offering some additional services and experiences in the area that could make their stay unforgettable and, at the same time, introduce them to the wonders of the place.

Post-stay

Satisfaction survey

We contact the guest who has left the hotel to assess their level of satisfaction. We only ask them to submit a review if they were satisfied with their stay.

Reviews

We let guests who have just finished their holiday talk about their experience and highlight the strengths of your accommodation. In this way, we increase the number of positive reviews and make you known in the best possible way!

Innovazione per il turismo

Innovazione per il cliente

Innovazione per l’utente

Learn more about AppHotels

Tourism Innovation Lab's new software solution for upselling

PRICES

Chiamaci

Richiedi una demo